Refund policy

Updated 10.10.2026

If a paid report wasn't produced because of a technical problem on our side, you get a full refund or, if you prefer, a new report.
You can cancel a paid service before it starts and get a full refund. Once the report is available, the service counts as provided.
Subscription: cancel at any time — it stays active until the end of the paid period. If you haven't used any paid features in the current period, we refund it.
Write to rerder2025@outlook.com with your account email and payment date. We reply within 10 working days; money goes back the way you paid.